End siloed student support practices
Struggling or at-risk students often fall through the cracks due to lack of communication or collaboration between campus support services. With a comprehensive case management system, you can end siloed support and make sure each student gets the help they need.
“The most adaptive software I have used in some time. The team behind it are so accessible and actually listen to feedback.” —Ricardo G., Student Services Specialist
Enable collaboration between campus services
ConexED offers a case management dashboard that provides institutions with a complete record of student progress. It tracks referrals to different departments, whether the referral has been acted upon, the number of interactions a student has with different supports, and communication between departments. The dashboard provides a thorough picture of student support and where they might need extra help or follow-up.
Customize case management to fit your needs
You can customize the dashboard based on your own criteria, including privacy restrictions to comply with HIPAA and FERPA, staff or faculty that should be alerted under specific circumstances, or automated alerts to certain groups. Students can also be flagged for issues that staff and faculty should be aware of, such as severe mental health issues, outbursts, or violent tendencies.
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Video Meetings and Virtual Classrooms
ConexED’s browser-based video meetings and classrooms offer interactive and accessibility features so that every student has equal access.
Appointment Scheduling and Event Registration
Convenient online scheduling for all student services and instructional office appointments as well as large event scheduling.
Case Management System
ConexED offers a high-touch platform that is specifically built for targeted outreach, intake and assessment, and developing a student success plan that is easy to navigate and customize.
Calendar, SIS, and LMS API Integrations
ConexED’s multi-dimensional API seamlessly integrates with your school’s Student Information System, Learning Management System, and Calendar systems.
Instant Chat Messaging System
Each chat session can be recorded as an appointment with a reason code, be passed off to another advisor, or be used to send students to the virtual lobby.
Student Analytics and Reporting
ConexED software tracks important institutional data while relieving your IT team of the need to support multiple systems across campus.
Privacy, Compliance, and Accessibility
All communication within ConexED is conducted using secure connections. ConexED complies to all FERPA and HIPAA regulations, and is ADA and WCAG 2.1 conformant.