Virtual lobbies, advanced queuing features, customized engagements, and personalized experiences for institutions and their students.
Just like a real lobby, students can interact with staff while waiting. Instead of magazines on a table, they can watch a video chosen by the department.
Staff can pull students into virtual meeting rooms to handle school business privately with the use of collaborative whiteboards, eSignature, share screen and more.
Students can drop in whenever they need help and be automatically placed in a virtual queue, no appointment necessary.
Since no one department can answer all questions, easily transfer students from one department to the next with a click of a button.
The ConexED Virtual Lobby reimagines the concept of a comprehensive "one-stop-shop" for student support services. It enables a seamless workflow, eliminating the need for students to navigate to different pages or platforms. Imagine a student effortlessly meeting with an admission coordinator in a ConexED video meeting space, seamlessly transitioning to the financial aid office's virtual lobby, and then smoothly moving into a private video space for personalized assistance. This entire journey can take place within the same webpage, without the hassle of downloading or installing additional software.
Within each meeting space, all documentation and information seamlessly transfer to the next student services staff member, facilitating the most efficient enrollment process ever developed. This streamlined approach ensures that every student receives the support they need while reducing administrative burden and enhancing collaboration among staff members.
Virtual lobbies and queuing offer a glimpse into the future of student support services, empowering colleges and universities to provide an unparalleled level of convenience, efficiency, and personalized care. By harnessing these transformative technologies, institutions can break down barriers, enhance student experiences, and shape a future where seamless support is just one click away. Embrace the potential of virtual lobbies and queuing to revolutionize your institution's student support ecosystem.
UPenn's Athletic Department faced scheduling challenges and athlete care concerns. ConexED's advanced features and HIPAA compliance revolutionized scheduling, streamlining operations and supporting student-athlete care.