Online self-service appointment platforms and virtual one stop shop technology have made a significant difference in the experiences of students and staff at Las Positas College, empowering departments like Counseling to better serve the diverse needs and promote student engagement.Request a demo
I worked with a returning student this week, who had taken a 6-year break, now a full-time mom to 2 children under 4 and deciding to slowly pursue nursing prerequisites. She was in awe of the online platform access that we were offering @ LPC Counseling and how easy it was to reach out about her questions. We broke the ice with a few giggles about the background play room she was sitting in, which offered the only table space she could watch “everything” from, and how comfortable she felt reviewing documents on the whiteboard, downloading the major change request form through the chat, and the share screen function in reviewing her Degree works progress in her general ed areas – all while holding her toddler. This is 1 student who appreciated the access and functionality, from the comforts of her home.
One of my online students before spring break (Last week), was a 1st gen student, had her parents next to her on the screen who were monolingual Spanish-speaking, and wanted to sit in on the visit. With permission from the student, we all met together to discuss major options @ LPC that she could pursue, and how to apply and get started. Having online counseling access for our non-vaccinated, monolingual students and their parents works out great. They get the explanations they need and is so helpful in retention of this student population!
Gabriela Discua, M.S.
Counselor / Instructor, General Counseling — Las Positas College
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