Chaffey College

ConxED User-Friendly Platform Enhances Student and Educator Experience

Chaffey College adopts ConxED, a user-friendly virtual counseling platform, enhancing student and educator experiences. The system supports diverse students, streamlines appointment scheduling, and offers features like screen sharing and virtual walk-in lobbies for seamless communication and academic assistance.

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ConxED User-Friendly Platform Enhances Student and Educator Experience

Student Experience

Jose will be a new student at Chaffey College in summer 2022. With summer and fall registration around the corner, Jose successfully made an appointment via Cranium Cafe to meet with his counselor to complete a comprehensive education plan. Jose’s schedule is very limited due to currently being in high school; he was pleased to be able to meet with the counselor virtually during a convenient time for him. Jose feels confident and ready to begin his academic journey as a community college student!

Community College student Amanda Santiago successfully applied for her degree in Business Administration with the assistance of her counselor during a video appointment using Cranium Café.

Natalie had been struggling for two semesters with her courses. She made an appointment to see a counselor on Cranium Café to go over her options. After that meeting, Natalie has continued to meet with the counselor on a regular basis and has improved tremendously. Having access to a counselor online has been key in the student’s success. The student never has difficulty using the platform or making appointments.

Student Experience

Without having to wait for an appointment, Vanessa Cordero was able to meet with a counselor on the same day she needed assistance to ask questions about registration by using the virtual walk-in lobby.Staff Experience
I don’t personally meet with students, however, I am in charge of building out the counselors’ schedules. I can’t think of a particular student because there have been many, but, I can think of how impactful ConexED has been throughout the process of changing to fully online and now providing some in-person appointments. From a scheduler’s perspective I have found that ConexED has been a great tool for our students to schedule their own appointments. The features are great and even though there have been times where I have had many questions they have always been addressed by ConexED in a timely manner. Especially you! I appreciate how much you have helped me understand the system and are always patient and willing to assist.Bryanna Viramontes
Program Assistant, Career Center
Chaffey College


As a college counselor, I use ConexED on a daily basis to assist students virtually. My overall experience has been very positive. My counseling sessions mirror an in-person session thanks to the amazing features available; I successfully share my screen with students as I develop education plans or when researching information on the web. I can easily share links and documents during the meeting and have the student engage by filling out or annotating on forms using the white board feature. The access students have to speak to a counselor whether it is by making an appointment, joining a walk- in lobby, or knocking on a virtual door is so incredible. I have been pleased with the support provided by ConexED and would highly recommend the system to other institutions.Fabiola Espita
Counselor, Career Center
Chaffey College

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We Don’t Mean to Brag, But We’re a Little More Advanced than Your Current Tech Partners…

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agile onboarding

Gone are the days of inefficient 12+ month implementations. With ConexED, onboard in as little as six weeks.

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Two-week product innovation cycle

We keep ConexED doing the most for you. Our development team pushes new features, bug fixes, and new solutions every two weeks.

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On-call account manager

We connect each institution with a personalized Account Manager, who you can access anytime.