Early Alerts For Effective Case Management

Notify the right people at the right time to better support at-risk students

A holistic approach to support requires communication

Effective case management hinges upon all parties communicating and working together. ConexED’s early alert system works hand in hand with our case management system to provide easy and automatic updates to the right people at the right time.

“It’s just a great way to be able to serve our students.” —Christopher Sweeten, Dean of Student Services West Los Angeles College

Use alerts for more effective intervention

Early alerts allow you to notify students with concerns about attendance, tardiness, missing assignments, academic performance or other issues before they become overwhelmed. Alerts can also be used to notify support services about a student’s needs, such as study skills assistance, financial aid, disability assistance, or mental health concerns, as well as alerts to keep you apprised of a student’s progress.

Customize and automate to reduce manual tasks

ConexED’s early alert system includes complete customization so you can set up the criteria that best suit the needs of your institution. Privacy restrictions, customized alerts, and automated group alerts are just a few of the options ConexED offers. Automation and customization reduce manual communication tasks so staff and faculty have more time for more valuable activities.

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Video Meetings & Virtual Classrooms

High-quality video and audio, interactive tools, and accessibility features make our browser-based video platform engaging for everyone.

Appointment Scheduling & Event Registration

Entire institutions or individual departments can enable online self-scheduling with a shared calendar for 1:1 video meetings or group events.

Student Success Plans

With tools built for targeted outreach, intake, and assessment, staff and faculty can develop and share individualized student success plans for case management.

Student Kiosk & Queuing System

Students can check in for scheduled appointments, record drop-in meetings, keep track of their place in line, or cancel appointments from their phone.

Calendar, LMS, & SIS Integrations

Our multi-dimensional API seamlessly integrates with your online calendar, LMS, and SIS to streamline systems, processes, and reporting.

Instant Chat Messaging System

Online chat sessions can be recorded as appointments with reason codes, and passed on to the virtual lobby or to other staff and faculty for follow up.

Data Analytics & Reporting

The platform tracks key institutional data and eliminates the need to buy additional software for viewing and analyzing student and institutional performance.

Accessibility & Privacy

ConexED is ADA, FERPA, and HIPAA compliant. All student communications in the platform pass through secure connections.