Early Alerts For Effective Case Management

Notify the right people at the right time to better support at-risk students

A holistic approach to support requires communication

Effective case management hinges upon all parties communicating and working together. ConexED’s early alert system works hand in hand with our case management system to provide easy and automatic updates to the right people at the right time.

“It’s just a great way to be able to serve our students.” —Christopher Sweeten, Dean of Student Services West Los Angeles College

Use alerts for more effective intervention

Early alerts allow you to notify students with concerns about attendance, tardiness, missing assignments, academic performance or other issues before they become overwhelmed. Alerts can also be used to notify support services about a student’s needs, such as study skills assistance, financial aid, disability assistance, or mental health concerns, as well as alerts to keep you apprised of a student’s progress.

Customize and automate to reduce manual tasks

ConexED’s early alert system includes complete customization so you can set up the criteria that best suit the needs of your institution. Privacy restrictions, customized alerts, and automated group alerts are just a few of the options ConexED offers. Automation and customization reduce manual communication tasks so staff and faculty have more time for more valuable activities.

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Video Meetings and Virtual Classrooms

ConexED’s browser-based video meetings and classrooms offer interactive and accessibility features so that every student has equal access.

Appointment Scheduling and Event Registration

Convenient online scheduling for all student services and instructional office appointments as well as large event scheduling.

Case Management System

ConexED offers a high-touch platform that is specifically built for targeted outreach, intake and assessment, and developing a student success plan that is easy to navigate and customize.

Student Kiosk and Queuing System

Students can check in for scheduled appointments or record drop-in meetings, keep track of their turn in line, or cancel appointments from their phone.

Calendar, SIS, and LMS API Integrations

ConexED’s multi-dimensional API seamlessly integrates with your school’s Student Information System, Learning Management System, and Calendar systems.

Instant Chat Messaging System

Each chat session can be recorded as an appointment with a reason code, be passed off to another advisor, or be used to send students to the virtual lobby.

Student Analytics and Reporting

ConexED software tracks important institutional data while relieving your IT team of the need to support multiple systems across campus.

Privacy, Compliance, and Accessibility

All communication within ConexED is conducted using secure connections. ConexED complies to all FERPA and HIPAA regulations, and is ADA and WCAG 2.1 conformant.