
Ramping up virtual student services: how ELAC went remote in one week
Paulina Palomino
Dean of Student Services at East Los Angeles College
At the start of 2019–2020, East Los Angeles College started a gradual rollout of online student services. But COVID-19 dramatically changed their timeline. Learn how the college transitioned to a fully-remote system for student services in only one week.

Bridging the belonging gap: connecting students with campus services
Cory Stokes
Digital Learning Officer & Associate Dean of Undergraduate Studies at the University of Utah
To develop an integrated approach to engaging and serving students, the University of Utah formed a cross-institutional, multidimensional team. Learn how the university increased students’ sense of belonging by increasing access to support.